The Challenge

Create a compact, wireless control unit that reliably connects to local networks, eliminates costly installation errors, and stands up to real-world environmental conditions—all while reducing size and improving durability.

Our Approach

Field-Informed Engineering: We used real-world installer feedback and support data to identify failure points, streamline wiring, and improve wireless performance.

Design for Reliability and Scale: We engineered a smaller, more robust device with an improved IP rating, reduced install complexity, and better wireless stability—without increasing production cost.

Our Solution

We delivered a production-ready control unit that connects tankless water heaters to local wireless networks from virtually anywhere. The device is over 50% smaller, far easier to install, and significantly more reliable in the field—improving both customer satisfaction and service costs.